I have had this mop for almost 2 years until my water tank started leaking & would get the pad soaking wet!! I put it away in the garage & think it may still be in there. I need replacement pads and just saw the recall…now, I’m afraid…this is very scary…will probably toss mine…don’t need the shock treatment! I’ve had mine for years…and the model # is different…M-H20M1215-4. OMG! I have one…just found it in the basement. If I have to use a mop and bucket at the end of the floors I will just start out that way Finally I just gave up on trying to use them. Sometimes they would start working again, but most of the time would not for about a week. I have bought 2 of these and they did not work! They would heat and steam then they would just stop working. Not a fun time! Just found the recalls tonight. The cord to the mop is completely fried at the part where it attachs to the machine itself. I'm now having chest pains intermittenly. The first thing is that I'm afraid something happened to my heart that I can't see. I have severe heart disease and had quadruple bypass 18 months ago. The cord to the mop is completely fried at the part where it attachs to t I was using my steam mop last week when it shot flames and sparks out of it. I was using my steam mop last week when it shot flames and sparks out of it. Thane did send me some kind of a plastic part back in 2009 (though it wasn't for my model, but for some H2O models that had it missing), but I never heard about the defective mops and recalls! Thanks to this web-site, I read about the recall, because I believe mine could be defective, also. Thane never contacted me about the recall. So, I never used it again, it's still sitting in my closet. I had no idea what's wrong, the warranty had already expired. No steam, only roaring sound and smell of burnt plastic or rubber. It worked fine for 1 year, and then it stopped. Thanks to this web-site, I read about the recall I bought a H2O mop back in 2008 from Thane. I bought a H2O mop back in 2008 from Thane. Has anyone had any luck having this fixed by a handy man or anybody? I hooked mine up and it made a loud noise. I spent nearly €500 on thane mops but will opt for a different brand the next time Thankfully other companys have brought cheaper more reliable and easier to repair ones to the marked. when I phoned up and asked was there a problem I was told no by a very Rude person called Mary! When I phoned the second I allowed myself to be talked into buying another one a later model! I havent u.sed it very often because it fell back on the floor and the handle cracked, I have to fidget with it to get it to work. when I phoned up and asked was there a problem I was told no by a very Rude person called Mary! When I phoned the second I allowed myself to be talked into buying another one a later model! I havent u.sed it very often because it fell back on the floor and the handle I bought 4 h2o mops for myself and my family and 3 broke with in the year, they stopped steaming and had exposed wires at the back. I bought 4 h2o mops for myself and my family and 3 broke with in the year, they stopped steaming and had exposed wires at the back. I was given the H20 mop from a family member OEM-TV-001 and went to use it and it does not steam and is very loud, So I went on line to see if I could find out what the problem might be and I see a recall on this product, I wonder how many more people out there are unaware of this recall I know my neighbor has one down the street and I will be letting him know for sure. I bought a stem cleaner H 20 mop and it is not working and the product came with some missing parts. It is one big azz piece of junk taking up space.ĭid not know about recall until a friend told me got it a wedding gift in 2008 It runs the water through all over my floor but no steam. I bought the mop as well and it just stopped working after I used it for the 10th time. It stops steaming then it melted smelled like plastic burning. I think it's the filter is it possible to get one if yes where? M-TDC04010-2 stopped sending steam after 10 times used
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